IMPORTANT: Please read through the advice on this page before making a repair request.
My toilet has clogged or won't flush.
Most toilet clogs can be cleared using a standard plunger. Push the plunger into the tank and pump it vigorously to push the blockage through the pipe.
Remember to exercise caution when performing these maneuvers, so as to avoid flooding the bathroom.
I have no power.
If your property loses power, first determine whether a widespread problem is causing the issue. Call your utility provider to learn more.
Tripped Circuit Breaker?
If you overload the electric circuit in your home, you may trip the breaker, which will cut your access. Locate your breaker and check that the lever is in the ON position; if it's not, gently flip it back into place.
My rental doesn't have hot water.
If you don't have hot water access, there is likely a problem with the heating tank. Locate your water heater and check the settings on the side of the tank. Check that everything is correct; if you make any updates, please wait at least 20 minutes to give the water time to heat.
My heat or air conditioning isn't working properly.
If your climate controls don't appear to be working properly, check the central thermostat settings first. Verify that everything is accurate. Cycle the system on and off. If problems persist, contact us.
I need emergency assistance.
If you have an urgent maintenance problem, call our office.
If you find yourself in a dangerous situation and need immediate assistance to protect your personal safety, please call 911.
Still having problems? Please contact us in the portal for help.
Log in Now
Log into the portal now to complete a maintenance request. We'll be in touch shortly to provide assistance.
New to Paramount?
If you're a new tenant and need help accessing the portal, please give us a call: (623) 688-5844